FAQs
Frequently Asked Questions
General Questions
Q: What is an LMS?
A: A Learning Management System (LMS) is a software application used to deliver, manage, and track training and education programs. It allows users to access learning materials, complete assessments, and track progress.
Q: Who can use the LMS?
A: The LMS is exclusively for Kidde Global Solutions staff, Partners, and Technicians. No other user may subscribe. Depending on the role, users may have different levels of access and permissions.
🔐 Account & Access
Q: How do I obtain an account?
A: Users will have to contact their MyEddie administrator to get an account set up.
Q: How does a user log in to the LMS?
A: Users can log in to the LMS using their credentials via this link. Enter email address (typically for work) and password, and click "Login."
Q: What should I do if I forget my password?
A: If a user forgets their password, they can click on the "Forgot Password?" hyperlink on the login page. Follow the instructions to reset the password. If issues persist, contact [email protected], include user´s work email address, the steps attempted, and screenshot of any error messages.
📚 Courses and Enrollment
Q: How do I enroll in a course?
A: Your MyEddie administrator must enroll you in courses via MyEddie.