Topic outline

  • Edwards Header Image

    Strategic Partner ESTMobile Training
  • Edwards ESTMobile App for Edwards Partners

    Edwards ESTMobile productivity solution provides remote connectivity to Edwards' iO Life Safety Systems.

    ESTMobile is a Software as a Service (SaaS) solution allowing service providers to remotely and securely connect to their fire control panels. The solution provides access to reports and on-board diagnostics from a browser-based client as well as from a smart phone or a tablet. The solution also sends real-time mobile notifications and emails about panel events, such as alarms and other supervisory or fault events.

    ESTMobile is a powerful productivity tool that is designed to provide insight and foresight into fire control panels to improve responsiveness, predict service needs, reduce service cost, and improve customer satisfaction.

    For the latest fire and life safety news and product information, please visit and follow "Edwards Fire Safety" on social media.


  • Administrator

    Purchase and assign one new license per panel. 

    • Logging into MyEddie
    • Purchasing Licenses
    • Adding New Users
    • Admin Notification Settings

    Service Manager

    Ensure a successful launch before sending your Technician to the customer’s site. 

    • Add a Site to ESTMobile
    • Add a Building to ESTMobile
    • ESTMobile Configuration Worksheet
    • User Name and Password
    • Determine License Availability
    • View Reports
    • Run Diagnostics

  • Technician - At the Office

    Gather your equipment, download the software on your computer, and retrieve the current project before heading to the customer’s site.

    • Know Before You Go
    • Download and Install Software
    • Retrieve Project

    Technician - At the Site

    You have a few more tasks to get the site up and running once you arrive.

    • Check Firmware Version on the panel
    • Confirm SLC Compatibility
    • Retrieve Panel MAC Address and IP Address
    • Install the Digital Certificate
    • Add a Panel to ESTMobile
    • Connect the Panel to the Cloud
    • Assign User(s) to the Panel